Ankara Esenboğa Airport Arrivals (ESB)

Flight Arrivals at Ankara Esenboğa Airport

All incoming passengers at Ankara Esenboga Airport must always secure their belongings before aircraft disembarkation.

Signages are provided for passengers to quickly locate certain areas, especially the Baggage Claim Area where luggage conveyors are situated.

Baggage carts are also provided to assist passengers with heavy luggage and for easy luggage transport.

In case of damage and missing pieces of baggage, passengers may contact their respective airlines or ask for assistance from the Lost and Found facility at +90 312 590 40 00 ext. 4388.

Transfer services are accessible at the ground transportation area outside the arrival hall of the Domestic and International Terminals.

WiFi at Ankara Esenboga Airport

Complimentary WiFi is available throughout the airport terminal.

Transfer Services at Ankara Esenboga Airport

Transportation services such as Car rentals, taxis, shuttles, and buses are available at Ankara Esenboga Airport.

It has been more convenient and easy for every arriving passenger to avail of the airport’s transfer services because of its recommended online booking platform, TAVPORT.

Inbound guests may visit https://www.tavport.com/ for booking.

All flying guests in Ankara Eseboga Airport are advised to check the requirement on what items are allowed for hand-carry and check-in baggage.

Also, personal belongings must be secured before deplaning the aircraft.

Rental Car Services at Ankara Esenboga Airport

Car Rental counters are located at the Arrivals Hall ers in domestic and international terminals.

Note that there are minimum age requirements and necessary documents to comply with before renting a car at the airport.

Foreign renters must show a passport with a valid visa, or an official identity card will do if from European countries. See and compare all rental car companies at Ankara Esenboğa Airport.

It is also required to have a valid driver's license or an international driver's license permit and be a credit and debit cardholder to pay the rental fee.

Renters must be at least 21 years old to rent a vehicle. However, some companies require renters to be at least 23 to rent one. For high-end car models, renters must be at least 27 or 28 years old.

Along with a completed agreement form, submit all requirements to your selected car rental company.

Booking cars online through the official websites of the airport's car rental partners is also possible. However, online payment is required for convenience.

Car Rental Rates may vary depending on the company and the selected vehicle.

Ride Shares at Ankara Esenboga Airport

No rideshare vehicles are available at Ankara Esenboga Airport.

Taxis at Kaunas Ankara Esenboga Airport

Taxis serve Ankara Esenboga Airport 24 hours daily.

They are located at designated taxi bays outside the Arrivals Hall of Domestic and International terminals.

The airport is approximately 27km or about 30 to 35 minutes drive to and from Ankara City Center via the Ozal Bulvari route. See more information about taxis at Ankara Esenboğa Airport.

The taxi rate from the airport to the City Center area and vice versa ranges from ₺180.00 to ₺190.00 (Turkish Lira).

Passengers should be aware that taxi fares may vary without notice.

Buses at Ankara Esenboga Airport

The only public bus transit that serves Ankara Esenboga Airport is those with Bus line no. 442. They take the route from the airport to Ankara City Center and vice versa. It operates from 6:00 AM to 11:00 PM.

Bus stops within the airport premises are outside the Arrivals Hall of domestic and international terminals.

The one-way regular bus fare to and from the city center is ₺8.00.

Shuttles buses by Havas are also available at the airport. It serves inter-and intra-city routes.

The shuttle bus stops are located at platforms 129 and 130 within the airport premises.

A one-way ticket to the city center costs ₺11.00. More information about buses to and from Ankara Esenboğa Airport.

Trains at Ankara Esenboga Airport

The nearest railway station to Ankara Esenboga Airport is Ankara Railway Station, located in the City Center. It is about 29km or 30 to 35 minutes from the airport property.

Train tickets can be purchased at the booking office located inside the railway station.

Ticket prices vary depending on the passenger’s location. More information about train services near Ankara Esenboğa Airport.

Hotel Shuttle Services at Ankara Esenboga Airport

Your selected accommodation can provide Hotel Transfer Services in Ankara. Therefore, it is advised for all arriving guests to confirm their shuttle bookings before arrival or departure at Ankara Esenboga Airport.

For non-complimentary shuttle transfers, price rates vary depending on your selected hotel.

Hotel shuttles are only allowed to pick up passengers at the ground transportation area outside the Arrivals Hall of domestic and international lines.

Other Services at Ankara Esenboga Airport

ATMs at Ankara Esenboga Airport

Automated Teller Machines are available in the Arrivals Hall of international and domestic terminals.

Currency exchange at Ankara Esenboga Airport

An exchange currency desk is available at the Arrivals Hall inside the international area.

Nursing Stations at Ankara Esenboga Airport

Baby Care Rooms and nursing care facilities are available in domestic and International terminals.

Restrooms at Ankara Esenboga Airport

Restrooms are open and accessible throughout the airport property.

Food and Beverages at Ankara Esenboga Airport

There are several choices of food hubs inside the airport terminal of Ankara Esenboga Airport. Some are located at the Arrivals Hall of domestic and international terminals.

Smoking at Ankara Esenboga Airport

Smoking is not permitted anywhere in the airport. However, it is only allowed in the outdoor areas of Nero Cafe and Seferi Cafe, both located inside the domestic terminal.

Pet-Relief Area at Ankara Esenboga Airport

Pet-relief service areas are unavailable at Ankara Esenboga Airport.

Lost and Found Section at Ankara Esenboga Airport

All lost and found items within the premises of Ankara Esenboga Airport must get in touch with the airport’s Lost and Found Office, located at the Arrivals Hall of the International Terminal.

The office is open daily from 10:00 AM to 10:00 PM. During off hours, service is provided by Terminal Operations Management. Passengers may contact them at +90 312 590 40 00 ext. 4388 or email them at ESB_Kayip_Esya@tav.aero.

For lost, incomplete, and damaged baggage from the carousel and left items on the aircraft, passengers may contact their respective airline provider or the ground handling service facility.

The facility is open Monday to Thursday from 10:00 AM to 4:30 PM and Fridays from 10:00 AM to 10:00 PM. They are closed every weekend.

When approaching the concerned facility, please show an identification card, the damaged baggage, and flight information.

Airport Communication Center at Ankara Esenboga Airport

There is an information desk at the Arrivals Hall at the domestic line.

Baggage Claim at Ankara Esenboga Airport

Baggage Claim Areas are situated at the Arrivals Hall of each terminal.

Baggage carts are provided for passengers who need assistance with luggage transport.

Please contact your respective airline provider or the ground handling service management in case of damage and missing luggage.

Disabled Passengers at Ankara Esenboga Airport

Arriving passengers with disabilities are provided with comfortable and convenient facilities at Ankara Esenboga Airport for passengers or persons with disabilities (PWD).

There are special ramps, elevators, and particular parking areas for PWDs.

The airport is open 24 hours daily. Therefore, inbound passengers with medical concerns should contact their airline carrier or the airport information center ahead of time to prepare the necessary equipment before arrival.

For further details and assistance, please call the airport's information center at +90 312 590 40 00.